RETURN POLICY / INSTRUCTIONS
ALL RETURNS MUSTS BE SHIPPED NO LATER THAN 30 DAYS LATER THAN THE ORIGINAL PURCHASE DATE
If you ordered the wrong Item you may return it. Item must be undamaged, and in new, unused condition. Additional shipping charges paid are nonrefundable. Orders are subject to a 20% restock charge or less the shipping charges MFI incurred for "free" shipping. Customer is responsible for all shipping charges to return items. Any item that has been removed from the original package is subject to a re-packaging charge of $1.75 per item, over and above any applicable restocking fees.
Return Packages to:
AIR FILTER FACTORY
RETURNS DEPARTMENT
13616 State Rt 113
Wakeman, Ohio 44889
DAMAGED ITEMS:
Please alert us to any damage immediately so that we may put in a damage claim, and get replacement(s) to you as soon as possible. We may request you provide digital photos for proof of damage, and reserve the right to deny your claim if documentation cannot be provided.
INCORRECT ITEMS SHIPPED:
Please alert us to this immediately and we will get the correct product to you as soon as possible.
OEM PARTS POLICY
Please ensure OEM filters are the correct size based on model number and/or part number. OEM filters are not returnable and are non refundable.